As a strategic commercial partner, the Account Manager is responsible for securing and expanding a high-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities.
Through a deep understanding of customer objectives, the role positions Adverity as a critical enabler of strategic business outcomes—not just a platform provider.
By consistently demonstrating measurable ROI and influencing executive stakeholders, the Account Manager plays a pivotal role in turning customer partnerships into long-term, revenue-generating growth engines.
This is a full-time hybrid position 3 days per week in our Boston or New York hubs.
Some of the things you’ll work on:
- Drive revenue growth through strategic upsells and cross-sells, aligning Adverity’s evolving capabilities (e.g., AI analytics, Data Quality) with customer pain points.
- Proactively identify commercial opportunities within your portfolio, turning business challenges into expansion conversations.
- Build and deliver compelling, data-backed business cases that connect product functionality to measurable ROI and strategic business outcomes.
- Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction.
- Position Adverity as a critical pillar in the customer’s data strategy, steering conversations away from features and toward long-term value.
- Own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment.
- Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning.
- Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation.
- Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility.
- Champion the customer’s voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention.
We’re excited if you have:
- Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment.
- Strong sales instincts with demonstrated success in identifying, developing, and closing upsell and cross-sell opportunities.
- Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes.
- Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations.
- Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression.
- Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes.
- Strong financial and strategic acumen—able to link data and product features to top-line impact.
- Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping.
- Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities.
- Self-directed and outcome-obsessed, with a relentless focus on growth.
Why you’ll love it here:
- Flexible working hours and home-office
- Internal shares program (EDPP)
- Regular team events (also remote)
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+1 day paid off)
As a strategic commercial partner, the Account Manager is responsible for securing and expanding a high-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities.
Through a deep understanding of customer objectives, the role positions Adverity as a critical enabler of strategic business outcomes—not just a platform provider.
By consistently demonstrating measurable ROI and influencing executive stakeholders, the Account Manager plays a pivotal role in turning customer partnerships into long-term, revenue-generating growth engines.
This is a full-time hybrid position 3 days per week in our Boston or New York hubs.
Some of the things you’ll work on:
- Drive revenue growth through strategic upsells and cross-sells, aligning Adverity’s evolving capabilities (e.g., AI analytics, Data Quality) with customer pain points.
- Proactively identify commercial opportunities within your portfolio, turning business challenges into expansion conversations.
- Build and deliver compelling, data-backed business cases that connect product functionality to measurable ROI and strategic business outcomes.
- Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction.
- Position Adverity as a critical pillar in the customer’s data strategy, steering conversations away from features and toward long-term value.
- Own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment.
- Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning.
- Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation.
- Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility.
- Champion the customer’s voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention.
We’re excited if you have:
- Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment.
- Strong sales instincts with demonstrated success in identifying, developing, and closing upsell and cross-sell opportunities.
- Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes.
- Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations.
- Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression.
- Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes.
- Strong financial and strategic acumen—able to link data and product features to top-line impact.
- Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping.
- Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities.
- Self-directed and outcome-obsessed, with a relentless focus on growth.
Why you’ll love it here:
- Flexible working hours and home-office
- Internal shares program (EDPP)
- Regular team events (also remote)
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+1 day paid off)
We are proud to be an experienced and diverse team that is breaking new ground for marketing departments around the world. We are headquartered in Vienna, Austria, with additional offices in London, Katowice, Sofia and New York.
If you are excited to join our journey, but you cannot find an open job which matches your skills and interest - just send us your CV and ideally also attach a cover letter detailing which area(s) you are interested in.
Career opportunities:
- Depending on your field of expertise, you can apply for any team in our company, for example: Development, Data Science, UX, Product Management, Marketing, Client Services, Solutions Consulting, Implementation, Sales or any central function (e.g. Finance).
- With your unique skills and experience, you will contribute to our exciting journey!
We’re excited if you have:
- A great interest in our products and how we make our client's lives easier.
- Ideally, you have worked in a SaaS environment before and also understand the world of marketing and data.
- Your English is fluent and depending on the role, sometimes also German might be a great plus.
Why you’ll love it here:
- Flexible working hours and home-office
- Internal shares program (EDPP)
- Ergonomic workspace and cutting edge technology
- Budget for job relevant training
- Free company health coaching
- Regular team events (also remote) and a yearly global team trip
- Modern and stylish offices
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+2 days paid off)
- An exciting ride in one of the coolest tech scaleups
Apply now if you are ready to revolutionize the way businesses work with marketing data.
We look forward to meeting you!
We are looking for a curious and driven Junior Python Engineer to join our product organisation. You'll help build features that genuinely solve problems for our users, working alongside experienced colleagues and mentors from day one.
This is a full-time role based in Vienna. We ask you to be in the office three times per week, as we value in-person collaboration and see real benefit in it.
Some of the things you'll work on:
- Join a team and work closely with colleagues, mentors, and team leads.
- Get up to speed on our engineering practices and product landscape through your first projects.
- Build and maintain features, enhancements, and bug fixes, with support from experienced team members.
- Collaborate with stakeholders across the product organisation and customer-facing teams.
- Contribute across the development lifecycle, from analysis and design to testing and code review.
- Help improve product quality, reliability, and the overall user experience.
- Partner with AI tools and agents to speed up analysis, implementation, and problem-solving.
- Take ownership of your work, thinking beyond the code to its impact on users and the business.
We're excited if you have:
- Good knowledge of Python and software development fundamentals.
- Familiarity with modern development tools, frameworks, and databases.
- A genuine product mindset, with curiosity about the "why" behind what you build, not just the "how".
- Strong communication and collaboration skills, with proficiency in English.
- A curious, proactive attitude and eagerness to learn and grow.
- Comfort working with AI-assisted and agent-driven development tools.
- An interest in building solutions that deliver value to users and the business.
Why you'll love it here:
- Flexible working hours and home-office (2x per week)
- Internal shares program (EDPP)
- Lunch allowance for our inhouse restaurant
- Ergonomic workspace and cutting-edge technology
- Regular team events
- Modern and stylish offices
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+2 days paid off)
- Public transportation ticket (Wiener Linien Jahreskarte)
Are you ready to apply?
The minimum base salary we offer is €46.000 gross per year. The final offer will match your experience, with a willingness to overpay based on qualifications.
Apply now if you are ready to revolutionise the way businesses work with marketing data.
We look forward to meeting you!
We are looking for a strategic and customer-focused Senior Professional Services Consultant who combines strong relationship-building skills with a consultative, solutions-driven mindset. In this role, you will act as a trusted partner to our customers, guiding them through implementation, adoption, and long-term growth on our platform, with a particular focus on our Enterprise accounts.
This is a full-time role based in London. We ask that you join us in the office 3 times per week, as we value in-person collaboration and see real benefit in the connections and teamwork it creates.
Some of the things you'll work on:
- Serving as a strategic, day-to-day partner for customers, offering expert guidance on product functionality and addressing solution-related needs as they evolve.
- Leading the scoping and delivery of client-specific requirements, demoing tailored solutions, and providing hands-on training or technical implementation to ensure successful platform adoption.
- Taking a consultative approach to guide customers in getting the most value from our platform, with the goal of driving adoption, retention, and overall growth of our customer base.
- Gauging customers' levels of engagement with the company and feeding back to other teams on product and service improvements.
- Acting as our role model in championing a shift towards customer success and growth, particularly for our Enterprise accounts.
- Partnering with customers on both short- and long-term initiatives, and supporting our Account Management team in identifying and executing upsell opportunities.
- Guiding customer escalations, both within our team and with external partners.
We're excited if you have:
- Relevant work experience, preferably in a SaaS company in a similar role (professional services, implementation, customer success, etc.) or in a media agency.
- Experience working with Enterprise accounts; experience in digital marketing is a big plus.
- Experience in a scale-up environment, where we move quickly and wear many hats.
- Strong IT affinity, along with an analytical and problem-solving mindset.
- A client-oriented personality, team spirit, and an empathetic, positive attitude with a genuine desire to help our customers reach their goals.
- Excellent organisational and communication skills, with strong time-management abilities.
Why you'll love it here:
- Flexible working hours and home office (2x per week)
- Internal shares programme (EDPP)
- Regular team events
- Modern and stylish office in the heart of London
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+2 days paid off)
- Pension scheme
- 25 days annual leave (excluding UK public holidays)
- Private health insurance
- Cycle to Work scheme
Are you ready to apply?
Apply now if you are ready to revolutionise the way businesses work with marketing data.
We look forward to meeting you!
AT
Vollzeit
Softwareentwicklung
€ 3.285
