Customer Success Account Manager - Public Sector Education

Microsoft Österreich

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

At Microsoft Customer Experience & Success, you will help customers transform how they work, innovate, and grow with Microsoft technology. As a Customer Success Account Manager, you build trusted relationships, drive measurable business outcomes, and help customers realize the full value of their Microsoft investments.

In the Education/Public Sector field, you will be the trusted advisor and orchestration lead for customers' post-sales journey. You own the customer success plan, align Microsoft resources to customer priorities, and drive adoption and value realization across Microsoft Cloud solutions.

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Bewerben

.js-only-skeleton { display: none !important; }

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Hauptstandort

Random Phone Number
randomemail@example.com

Ansprechpartner

.js-only-skeleton { display: none !important; }

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Hauptstandort

Random Phone Number
randomemail@example.com

Ansprechpartner

.js-only-skeleton { display: none !important; }

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Hauptstandort

Random Phone Number
randomemail@example.com

Ansprechpartner

Customer Success Account Manager - Public Sector Education

Microsoft Österreich

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Bewerben

.js-only-skeleton { display: none !important; }

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Hauptstandort

Random Phone Number
randomemail@example.com

Ansprechpartner

.js-only-skeleton { display: none !important; }

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Hauptstandort

Random Phone Number
randomemail@example.com

Ansprechpartner

.js-only-skeleton { display: none !important; }

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Hauptstandort

Random Phone Number
randomemail@example.com

Ansprechpartner

Customer Success Account Manager - Public Sector Education

Microsoft Österreich

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Bewerben

.js-only-skeleton { display: none !important; }

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Hauptstandort

Random Phone Number
randomemail@example.com

Ansprechpartner

.js-only-skeleton { display: none !important; }

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Hauptstandort

Random Phone Number
randomemail@example.com

Ansprechpartner

.js-only-skeleton { display: none !important; }

Unternehmen: Microsoft

Standort: Österreich, mehrere Standorte

Beschäftigungsart: Vollzeit

Arbeitsmodell: 2 Tage pro Woche im Büro, bis zu 25-50% Homeoffice möglich

Overview

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

This role is flexible in that you can work up to 25-50% from home. Fluency in German is a must.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed actions and commitments.
Drive customer health, cloud adoption, and AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements.
Identify customer risks, opportunities, and adoption blockers and drive resolution plans.
Strengthen business, industry, and technology expertise while delivering measurable customer outcomes.

Qualifications

Required

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field and work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
Equivalent experience is accepted.
Fluency in spoken and written German and English is required.
Austrian driving license B.

Preferred

Microsoft or competitor equivalent certification in relevant technologies such as Azure or Microsoft 365.
Information Technology Infrastructure Library Foundation certification or equivalent service management certification.
Project Management Institute or equivalent project management certification.
Prosci or equivalent certification.

Compensation and benefits

The typical base pay range for this role across Austria is EUR 54,700.00 - EUR 91,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft Austria corporate pay information

Flexibility to balance work, life, and team needs.
Growth opportunities to stretch skills and expand impact.
Wellbeing support for body, mind, and financial future.
Community and networking support.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Hauptstandort

Random Phone Number
randomemail@example.com