Associate, Financial Operations

Vienna, Vienna, Austria

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria, Bitpanda empowers first-time investors and seasoned experts to invest in cryptocurrencies, crypto indices, stocks, precious metals and commodities. The global team brings products to more than 7 million customers across Europe.

Headquartered in Austria but operating across Europe, Bitpanda is built by fast-moving, talented people working as one team.

Your mission

As a Financial Operations Associate in the Financial Institutions Operations team at Bitpanda, you will support the company's development of strategic relationships with critical external financial institutions. This includes daily tasks related to relationships with new and existing financial institution partners, as well as collaboration with internal departments and external financial partners.

What you'll do

• Work closely with internal departments to manage and complete external KYB requests and essential banking documentation.
• Develop initial drafts of compliance questionnaires.
• Support bank account opening processes and the administration of bank account access.
• Track and meet deadlines for external KYB requests and support process improvements.

Who you are

• Proven experience of at least 1 year in an operations role with understanding of KYB documentation requirements.
• Bachelor's degree and strong project management skills.
• Proficiency in Microsoft Office or Google Suite applications.
• Outstanding interpersonal and written communication skills.

What's in it for you

• Flexibility to work where you thrive - Hybrid working model with onsite collaboration and remote work, plus additional work-from-anywhere days.
• Reward for your impact - Competitive compensation package and participation in the stock option plan.
• Support for your mental wellbeing - Access to confidential coaching, counselling and mental health resources.
• Continuous learning and growth - Unlimited access to Udemy online courses.
• Fuel and focus on-site - Free onsite dining in Vienna and selected other locations.
• Connect and celebrate with your team - Company events and team gatherings.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect.