Knowledge Management Specialist (m/w/d)

KTM AG

The opportunities are endless when you are fearless

THE TASKS AWAITING YOU

Own and manage the global Customer Service Knowledge Base as the central source of information for dealers, regions, and internal teams
Create and maintain service and troubleshooting documentation, including new product information as well as safety and quality updates
Consolidate and ensure the quality of technical knowledge from various business functions and international regions
Drive training needs and priorities while coordinating and approving relevant learning content in collaboration with the Academy
Manage the knowledge management platform and actively coordinate with Technical Support, Engineering, R&D, and other key stakeholders

HOW YOU CAN INSPIRE US

Minimum 5 years of professional experience in Aftersales, Service, Product Support, or Training environments
Experience in knowledge management or technical documentation is an advantage
Strong technical understanding, ideally in motorcycle technology and diagnostics
Very good German and English skills, as well as proficiency in Microsoft Office and relevant service tools
Analytical, structured, and strong communication skills with a high affinity for technology; motorcycle-related experience is a plus

WHAT YOU CAN LOOK FORWARD TO

The opportunity to actively help shape the new beginning and future of one of Europe’s most successful motorcycle manufacturers
An attractive and performance-related salary based on qualifications and professional experience from € 53.241,02 gross per year (extra payment possible).

Benefits

Flexible working hours

Depending on your area of responsibility, location and department, we offer you various working time models to suit your private and professional situation.

KTM _ACADEMY

Our KTM Academy offers versatile and high-quality training courses, combining on-site seminars, workshops, online training and much more.

Health and fitness

We organize events and joint participation in sports activities. Company doctors and occupational psychologists are available on request to provide you with the best possible support in everyday life.

Childcare

Children aged 1-3 are cared for in the company's own “Krabbelstube”. For children aged 5 to 10, KTM AG offers five weeks of free childcare during the summer vacations.

Special rates
for employees

Special conditions for our employees when purchasing our products - from clothing to riding gear to motorcycles - are a matter of course for us.

Welcome on board

Welcome Day, buddy system and feedback sessions in the onboarding phase as well as training from day one will provide you the best start.

Homeoffice

Depending on which area of the company you work in, it is also possible to work from home on Fridays according to the fair use principle.

Free Coffee

Enjoy freshly brewed coffee anytime – free of charge and available directly in our office areas. A small moment of indulgence for more energy and well-being during your workday.

Corporate Benefits

Discover exclusive employee discounts through our benefits portal – with top brands from the worlds of technology, fashion, travel, leisure, and more. Enhance your quality of life beyond the workplace.

More Information

Our Values and culture

Pursue your passion and go full throttle for your future. At KTM AG, you have the chance to work with high-performance motorcycles, whether in development, production, marketing, or elsewhere. On top of that, we offer great benefits, an environment that encourages and challenges you, and endless new adventures. No matter what your passport says, your passion is what counts for us! We believe in passion, performance, innovation and teamwork. You too? Then #JoinTheWinningTeam!

Social Media

Your contact

If you have any questions, please contact Ulrike Huber on +43 (0)664 2897 957

Not the right job?

Klick here for similar jobs: Marketing & Sales, Product Management, Customer Service

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ANY QUESTIONS?

Here you will find answers to frequently asked questions: FAQ

Zum Job Inserat

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The opportunities are endless when you are fearless

THE TASKS AWAITING YOU

Own and manage the global Customer Service Knowledge Base as the central source of information for dealers, regions, and internal teams
Create and maintain service and troubleshooting documentation, including new product information as well as safety and quality updates
Consolidate and ensure the quality of technical knowledge from various business functions and international regions
Drive training needs and priorities while coordinating and approving relevant learning content in collaboration with the Academy
Manage the knowledge management platform and actively coordinate with Technical Support, Engineering, R&D, and other key stakeholders

HOW YOU CAN INSPIRE US

Minimum 5 years of professional experience in Aftersales, Service, Product Support, or Training environments
Experience in knowledge management or technical documentation is an advantage
Strong technical understanding, ideally in motorcycle technology and diagnostics
Very good German and English skills, as well as proficiency in Microsoft Office and relevant service tools
Analytical, structured, and strong communication skills with a high affinity for technology; motorcycle-related experience is a plus

WHAT YOU CAN LOOK FORWARD TO

The opportunity to actively help shape the new beginning and future of one of Europe’s most successful motorcycle manufacturers
An attractive and performance-related salary based on qualifications and professional experience from € 53.241,02 gross per year (extra payment possible).

Benefits

Flexible working hours

Depending on your area of responsibility, location and department, we offer you various working time models to suit your private and professional situation.

KTM _ACADEMY

Our KTM Academy offers versatile and high-quality training courses, combining on-site seminars, workshops, online training and much more.

Health and fitness

Childcare

Children aged 1-3 are cared for in the company's own “Krabbelstube”. For children aged 5 to 10, KTM AG offers five weeks of free childcare during the summer vacations.

Special rates
for employees

Special conditions for our employees when purchasing our products - from clothing to riding gear to motorcycles - are a matter of course for us.

Welcome on board

Welcome Day, buddy system and feedback sessions in the onboarding phase as well as training from day one will provide you the best start.

Homeoffice

Depending on which area of the company you work in, it is also possible to work from home on Fridays according to the fair use principle.

Free Coffee

Enjoy freshly brewed coffee anytime – free of charge and available directly in our office areas. A small moment of indulgence for more energy and well-being during your workday.

Corporate Benefits

More Information

Our Values and culture

Social Media

Your contact

If you have any questions, please contact Ulrike Huber on +43 (0)664 2897 957

Not the right job?

Klick here for similar jobs: Marketing & Sales, Product Management, Customer Service

Check the map

To the map »

ANY QUESTIONS?

Here you will find answers to frequently asked questions: FAQ

Hauptstandort

Random Phone Number
randomemail@example.com

Ansprechpartner

.js-only-skeleton { display: none !important; }

The opportunities are endless when you are fearless

THE TASKS AWAITING YOU

Own and manage the global Customer Service Knowledge Base as the central source of information for dealers, regions, and internal teams
Create and maintain service and troubleshooting documentation, including new product information as well as safety and quality updates
Consolidate and ensure the quality of technical knowledge from various business functions and international regions
Drive training needs and priorities while coordinating and approving relevant learning content in collaboration with the Academy
Manage the knowledge management platform and actively coordinate with Technical Support, Engineering, R&D, and other key stakeholders

HOW YOU CAN INSPIRE US

Minimum 5 years of professional experience in Aftersales, Service, Product Support, or Training environments
Experience in knowledge management or technical documentation is an advantage
Strong technical understanding, ideally in motorcycle technology and diagnostics
Very good German and English skills, as well as proficiency in Microsoft Office and relevant service tools
Analytical, structured, and strong communication skills with a high affinity for technology; motorcycle-related experience is a plus

WHAT YOU CAN LOOK FORWARD TO

The opportunity to actively help shape the new beginning and future of one of Europe’s most successful motorcycle manufacturers
An attractive and performance-related salary based on qualifications and professional experience from € 53.241,02 gross per year (extra payment possible).

Benefits

Flexible working hours

Depending on your area of responsibility, location and department, we offer you various working time models to suit your private and professional situation.

KTM _ACADEMY

Our KTM Academy offers versatile and high-quality training courses, combining on-site seminars, workshops, online training and much more.

Health and fitness

Childcare

Children aged 1-3 are cared for in the company's own “Krabbelstube”. For children aged 5 to 10, KTM AG offers five weeks of free childcare during the summer vacations.

Special rates
for employees

Special conditions for our employees when purchasing our products - from clothing to riding gear to motorcycles - are a matter of course for us.

Welcome on board

Welcome Day, buddy system and feedback sessions in the onboarding phase as well as training from day one will provide you the best start.

Homeoffice

Depending on which area of the company you work in, it is also possible to work from home on Fridays according to the fair use principle.

Free Coffee

Enjoy freshly brewed coffee anytime – free of charge and available directly in our office areas. A small moment of indulgence for more energy and well-being during your workday.

Corporate Benefits

More Information

Our Values and culture

Social Media

Your contact

If you have any questions, please contact Ulrike Huber on +43 (0)664 2897 957

Not the right job?

Klick here for similar jobs: Marketing & Sales, Product Management, Customer Service

Check the map

To the map »

ANY QUESTIONS?

Here you will find answers to frequently asked questions: FAQ

Hauptstandort

Random Phone Number
randomemail@example.com

Ansprechpartner