Senior Project Manager - Project Recovery & Stabilization (all genders)

Frequentis Group with headquarters in Vienna is an international supplier of communication and information systems for control centres with safety-critical tasks. Worldwide, more than 500 customers in some 150 countries with more than 45,000 workstations already trust our know-how and proven experience.

For more than two decades, Public Safety has been providing highly reliable control centre solutions to emergency services organisations and customers operating critical infrastructure. Our mission is to ensure that police, fire and emergency services, as well as operators of critical infrastructure, can focus on what matters most: protecting people, systems and processes.

To ensure sustainable project success even in challenging customer environments, Public Safety relies on a specialised Task Force team. The team supports international customer projects in critical situations, creates transparency around project risks and works closely with project teams to develop recovery strategies and drive successful project outcomes.

• You analyse projects in crisis and escalation situations, identify root causes and create transparency around risks, areas requiring action and priorities.
• You develop and drive effective recovery measures to bring projects back on track and ensure successful outcomes.
• You take a leading role in challenging project situations, providing project teams with direction, structure and clear priorities.
• You coordinate internal and external stakeholders, ensure effective collaboration between customers, project teams and management, and align all parties towards common goals.
• You provide transparent reporting on project status, risks, progress and key success factors.
• You work closely with project managers, subject matter experts and management, supporting organisations in learning from critical situations and establishing sustainable improvements.

• Several years of experience leading complex customer projects, ideally within an IT, software or system integration environment
• Experience in Public Safety or other safety-critical environments
• Experience in challenging project environments, escalations or project recovery situations is considered an advantage
• Strong analytical skills with the ability to quickly understand complex situations and derive sustainable solutions
• Confident presence combined with excellent communication, facilitation and negotiation skills
• High level of ownership, assertiveness and decision-making capability, even in demanding situations
• Business fluent English skills; German language skills are an advantage
• Willingness to travel internationally (approximately 25%)
• Willingness to undergo a security clearance process

Around 2,900 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.